Ms. Daulong joined BCMS, Inc. in 2016. In her role, she has focused on performance management, process improvement, organizational analysis, branding, HIPAA, and IT solutions and security. Prior to joining BCMS Ms. Daulong spent eight years providing client-based comprehensive strategic human resources consulting to K-12 school districts across the country. Focused on implementing performance management solutions for all non-instructional staff in districts with 30,000 – 202,000 students, measurable improvements via scorecards and other quantitative data were consistently attained. Strategic planning, client engagement management ($100K – $3M), national speaking engagements, board reporting, process optimization, professional development creation and delivery and marketing/branding strategies were also part of her consulting responsibilities. An additional 15+ years’ experience in human resources, specialized recruitment, process improvement, business management, ISO-9001 audits, staff training, and marketing/branding add to the technical and practical skills she brings to the workforce. Ms. Daulong studied Biology at the University of Houston and holds a Human Resources certification from Rice University. As a Lean Six Sigma Green Belt (LSSGB) she has the expertise to recognize and implement successful process improvement projects. Ms. Daulong also holds several HIPAA and IT related certifications including Certified HIPAA Security Professional (CHSP), Certified Health IT Professional (CHTP), Certificate of Encryption Awareness Proficiency (CEAP), and Certified HIPAA Security Risk Assessment Professional (CHSRAP) which enable her to provide HIPAA/HITECH support to our clients.