Mary Daulong

PT, CHC, CHP, CEO Busienss & Clinical Management Services

For over two decades, Mary Daulong, PT, CHC, CHP, owner of Business & Clinical Management Services, Inc. has skillfully guided private practitioners, rehab agencies and therapy specific billing companies through the maze of healthcare challenges due to its constant regulatory change. 

Her national reputation, resourcefulness and comprehensive knowledge supported by compliance credentials are what make her solutions-based approach so valuable. Mary has specialized in healthcare operations, regulatory compliance, payment and healthcare policy and legislation throughout a career that includes self-employment as a private practitioner and senior and mid-management employment in diverse settings. 

She holds a Bachelor’s degree from the University of Texas Medical Branch, SAHS, has masters-level business management education and has well over thirteen hundred (1300) hours of postgraduate education in healthcare and health care-related matters. She is the first physical therapist to become certified in healthcare compliance and is an active member of the Healthcare Compliance Association. She also is credentialed, by the HIPAA Academy as a HIPAA Privacy Professional. Ms. Daulong has owned and managed Business & Clinical Management Services, Inc. since 1985. Its initial function was to provide management services for private physical therapy practices. 

Following the sale of her practice, Mary has honed her expertise in healthcare regulation with specific concentration on OIG Guidances, Medicare payment and coverage regulations, OSHA, ADA, Department of Labor, HIPAA/HITECH and professional practice regulatory compliance and operational integration. Mary has created functional educational tools, audit instruments and monitoring techniques that have lent themselves to ‘train-the-trainer’ type products. 

She has been personally engaged in most operations required of rehabilitation and billing practices and, as a value-added component, enhances that with an oversight expertise that is delivered via her customized compliance program development and management services. Mary has been recognized by her profession and community and has regularly been billed as the ‘featured’ speaker in both national and state venues. She has been honored by academic institutions, state agencies, professional, community and civic associations as well as by her peers. She has and continues to be an active volunteer in her professional associations.