HUMAN RESOURCES DEFINED
Finding and Keeping the RIGHT People on Your Team –
Defining the Right Candidate
How to Truly Win as an Executive –
Determining the Hirable and Desirable Before You Invest in Onboarding
Guest In the Hot Seat: Kara Dodds, MS, CCC-SLP, CEO
Fellow practice owner shares success in finding and hiring the right team
PRACTICAL
• Knowing When to Hire
• Knowing How to Effectively Onboard
• Solving the Expectation / Production Conundrum
• Training for the New Hire
• The Checklist You Need for Efficient New Hire Onboarding
• Structuring Accountability for Proven Results
Guest in the Hot Seat: Kristen Kendall Miller, Operations Director
Fellow practice owner shares success in effective onboarding
PRACTICAL
STRATEGIES TO SUCCEED AT STAFF RETENTION
Game Plans That Work –
Morale and Appreciation Leads to Retention
Creating the Process –
Implementing a Workable System for Retention
Guest In the Hot Seat: Rose McLean, DPT, CEO, Patrick McLean, BA Finance, CEO
A fellow practice owner shares their success and strategies for de-escalating turnover.
PRACTICAL
STAFF TRAINING BEGINS!
Barriers To Learning – The Three Barriers Defined
Training: Moving from Learning to Mastery
ABC – Always Be Communicating
• Three Facets that Guarantee Improved Relationships
• Assertive vs. Aggressive
• Drill: Train the Trainer
• Communication: Drill With a Practice You Don’t Know
• How to Handle Difficult Situations with Communication
PRACTICAL
The Solution to Overwhelm
• Drill: Train the Trainer
• Solution to Overwhelm: Drill With New Practice
• How to Handle Difficult Situations With New Tools
PRACTICAL