Founder, Peds-A-Palooza Community & Conferences

The more successful your practice is, the more likely it is that you will have [...]

If you think of management as just the group of people at the top of [...]

Private Practice Owners very often consider the front desk position an entry-level job. So they [...]

For your prosperity and happiness at both work and at home, one of the most [...]

Before I get into this topic, I want to acknowledge you. You’re in one of [...]

Here’s what I’m hearing from practices around the country: They’re having trouble hiring enough staff [...]

The skills of your front desk staff are really the make or break point of [...]

When you’re posting on Facebook, what you’re trying to do is grab all the engagement [...]

I know, I know, it’s been a really tough year! It might be time to [...]

With the right procedures, staff training, and monitoring, you can virtually eliminate no-shows and cancellations. [...]